Privacy Policy

1. Information We Collect

At Lunar Beauty Lounge, we collect information you provide directly to us when booking appointments, creating accounts, or contacting us. This includes:

• Name and contact information (phone number, email address)
• Appointment history and service preferences
• Payment information (processed securely through third-party providers)
• Communications you send to us via WhatsApp, email, or social media

2. How We Use Your Information

We use the information we collect to:

• Process and manage your appointments
• Send appointment reminders and confirmations
• Improve our services and customer experience
• Respond to your inquiries and requests
• Send promotional offers (only with your consent)

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information with trusted service providers who assist us in operating our business (e.g., booking platforms like Fresha), subject to confidentiality agreements.

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

5. Cookies and Tracking

Our website may use cookies to enhance your browsing experience. These cookies help us understand how you use our website and allow us to remember your preferences (such as theme selection). You can disable cookies in your browser settings.

6. Your Rights

You have the right to:

• Access your personal data we hold
• Request correction of inaccurate data
• Request deletion of your data
• Opt out of marketing communications
• Withdraw consent at any time

7. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: lunarbeautyloungedxb@gmail.com
Phone: +971 52 121 3407
Address: Dubai Sports City, Al Hebiah Fourth, Dubai, UAE